Technical problem (new posts) http://aseba.wikidot.com/forum/c-1083708/technical-problem Posts in the forum category "Technical problem" - If your Thymio or accessory does not work properly Fri, 12 Jun 2026 23:47:54 +0000 http://aseba.wikidot.com/forum/t-14134500#post-5016999 Thymio Suite 2 languages install: Thymio Suite 2 languages install http://aseba.wikidot.com/forum/t-14134500/thymio-suite-2-languages-install#post-5016999 Thu, 01 Jul 2021 13:36:38 +0000 Novemberchen 7538739 Hey

I want to install the thymio suite with 2 languages. German and French.
Is there a way to install it 2 times on both languages. Can I do a parameter by the shortcut?

Greetings
Simon

]]> http://aseba.wikidot.com/forum/t-14034891#post-4958822 Thymio Suite and MacBook Pro M1: Re: Thymio Suite and MacBook Pro M1 http://aseba.wikidot.com/forum/t-14034891/thymio-suite-and-macbook-pro-m1#post-4958822 Tue, 20 Apr 2021 10:33:13 +0000 riedo 875981 Hello,

we had a few cases on MacOS Catalina and Big Sur; are you using one of those OS? Can you tell me which version of Thymio Suite you have? we made some improvements recently

]]> http://aseba.wikidot.com/forum/t-14034891#post-4935136 Thymio Suite and MacBook Pro M1: Thymio Suite and MacBook Pro M1 http://aseba.wikidot.com/forum/t-14034891/thymio-suite-and-macbook-pro-m1#post-4935136 Thu, 25 Mar 2021 09:11:17 +0000 p_iso17 7341035 I'm a new Mac user. I've installed Thymio Suite without any trouble, but when I try to open Aseba studio or VPL, no thymio is detected (even though i've update the firmware) and I cannot open any .aesl file.
Did someone experience the same problem?

Thanks
Andrea

]]> http://aseba.wikidot.com/forum/t-13736691#post-4801480 New user, can't open the software on Mac: Re: New user, can't open the software on Mac http://aseba.wikidot.com/forum/t-13736691/new-user-can-t-open-the-software-on-mac#post-4801480 Thu, 22 Oct 2020 09:13:02 +0000 riedo 875981 Hello,

another user reported a similar problem; they managed to solve it by going to their system preferences > Security & Privacy > General and then open Thymio..
Please let me know if this helps

]]> http://aseba.wikidot.com/forum/t-13736691#post-4776358 New user, can't open the software on Mac: New user, can't open the software on Mac http://aseba.wikidot.com/forum/t-13736691/new-user-can-t-open-the-software-on-mac#post-4776358 Wed, 16 Sep 2020 23:31:06 +0000 Jagir 6848366 I just unboxed Thymio and want to try it out. I downloaded the software for mac, dragged it into the Applications folder and now this error message:

“ThymioSuite” can’t be opened because Apple cannot check it for malicious software."
This software needs to be updated. Contact the developer for more information.

Help!

]]> http://aseba.wikidot.com/forum/t-12998396#post-4487584 USB intermittent connection: Re: USB intermittent connection http://aseba.wikidot.com/forum/t-12998396/usb-intermittent-connection#post-4487584 Sun, 02 Feb 2020 22:39:02 +0000 riedo 875981 Hi Doug,

I sent some documentation by e-mail but in case anyone withe the same problem reads this: in the case described here, most of the time it is a broken soldering on the USB connector.
At Mobsya we offer a repair service, or documentation if you have experience in soldering electronics.

]]> http://aseba.wikidot.com/forum/t-1765424#post-4487582 Thymio doesn't connect well: Re: Thymio doesn't connect well http://aseba.wikidot.com/forum/t-1765424/thymio-doesn-t-connect-well#post-4487582 Sun, 02 Feb 2020 22:36:58 +0000 riedo 875981 Hi Doug,
I think you contacted us also via the support e-mail address; I sent you documentation. I'm available if you have any question

]]> http://aseba.wikidot.com/forum/t-1765424#post-4485225 Thymio doesn't connect well: Re: Thymio doesn't connect well http://aseba.wikidot.com/forum/t-1765424/thymio-doesn-t-connect-well#post-4485225 Fri, 31 Jan 2020 16:52:55 +0000 Doug Bergman 6077351 Can you tell me exactly what to do with soldering? We have the same issue with several units

]]> http://aseba.wikidot.com/forum/t-12998396#post-4485204 USB intermittent connection: USB intermittent connection http://aseba.wikidot.com/forum/t-12998396/usb-intermittent-connection#post-4485204 Fri, 31 Jan 2020 16:43:16 +0000 Doug Bergman 6077351 We have 15 or so robots that seem to work fine, but have bad USB ports, so cannot connect consistently. If I push a bit left or right, it connects, but then soon disconnects again. Has anyone found a way to make those more reliable? Or can we get them fixed?

]]> http://aseba.wikidot.com/forum/t-11766193#post-4457498 Problems with one of the wheel engine: Re: Problems with one of the wheel engine http://aseba.wikidot.com/forum/t-11766193/problems-with-one-of-the-wheel-engine#post-4457498 Mon, 30 Dec 2019 15:54:52 +0000 riedo 875981 yes, there could be a problem either with the motor itself or the h-bridge. Is your robot still under warranty?

]]> http://aseba.wikidot.com/forum/t-12279536#post-4457497 no load of aesl files in blockly possible: Re: no load of aesl files in blockly possible http://aseba.wikidot.com/forum/t-12279536/no-load-of-aesl-files-in-blockly-possible#post-4457497 Mon, 30 Dec 2019 15:54:04 +0000 riedo 875981 did you try on mac os, on the beta version? we had a bug, but it has since been fixed in the newest beta.

]]> http://aseba.wikidot.com/forum/t-12284839#post-4457496 The timers don't work: Re: The timers don't work http://aseba.wikidot.com/forum/t-12284839/the-timers-don-t-work#post-4457496 Mon, 30 Dec 2019 15:52:49 +0000 riedo 875981 when you set timer.period[0]=2000, it does not start a countdown, but triggers the event timer0 every 2000 milliseconds
so you can write

onevent timer0 #code that will be executed every 2 seconds
]]> http://aseba.wikidot.com/forum/t-12788940#post-4457495 silent install/software rollout: Re: silent install/software rollout http://aseba.wikidot.com/forum/t-12788940/silent-install-software-rollout#post-4457495 Mon, 30 Dec 2019 15:50:49 +0000 riedo 875981 Hello,

In Thymio Suite 2.0 everything should be signed correctly
https://www.thymio.org/news/thymio-suite-second-test-phase/

]]> http://aseba.wikidot.com/forum/t-12806814#post-4457492 No more USB connectivity after frameware upgrade v13: Re: No more USB connectivity after frameware upgrade v13 http://aseba.wikidot.com/forum/t-12806814/no-more-usb-connectivity-after-frameware-upgrade-v13#post-4457492 Mon, 30 Dec 2019 15:49:10 +0000 riedo 875981 Does your robot work normally (pre-programmed behaviours) afetr the upgrade? apart from the usb connection I mean.
Does it appear at all in Thymio Suite when you start aseba studio for example?

]]> http://aseba.wikidot.com/forum/t-12806814#post-4423211 No more USB connectivity after frameware upgrade v13: No more USB connectivity after frameware upgrade v13 http://aseba.wikidot.com/forum/t-12806814/no-more-usb-connectivity-after-frameware-upgrade-v13#post-4423211 Thu, 14 Nov 2019 17:44:24 +0000 Meylan Mathieu 5868158 I used ThymioSuite-2.0.0-RC5-OSX and after be connect I started upgrading the frimeware version 12 to 13.

But now, impossible to do a USB connection with my Thymio!!!

I trying to re-upgrade the previous frimeware (v12) using Aseba-1.6.1 (and also with Install.Aseba.1.4.OS10.6-10) without success.

Now my Thymio when connected with USB port display red led and after some time blue led, but nothing more be possible.

notice: my Thymio II was bought 2-3 years ago and don't have serial number on back.

What I need to do? I have technical knowledge, not hesitate to give possible step to fix this blocking issue.

]]> http://aseba.wikidot.com/forum/t-12788940#post-4418343 silent install/software rollout: silent install/software rollout http://aseba.wikidot.com/forum/t-12788940/silent-install-software-rollout#post-4418343 Fri, 08 Nov 2019 16:19:31 +0000 Frank G 5852457 We're trying to install Aseba 1.6.1 Software via GPO/software rollout through our Win16 server. But we're running into troubles with the required drivers. The silent install fails because of the non validated signature of the driver. Even adding the signature cert as trustworthy did not solve the problem. There is still a dialog that needs to be confirmed with administrative rights.

There is a screenshot, but it is in german.

99c5391f67d2f7207c72ba74486d67e3.png

Any hints? Is smb rolling out the software in the same way?

]]> http://aseba.wikidot.com/forum/t-12284839#post-4325089 The timers don't work: The timers don't work http://aseba.wikidot.com/forum/t-12284839/the-timers-don-t-work#post-4325089 Thu, 08 Aug 2019 07:18:05 +0000 gipi69 5573616 I developed a program for Thymio (firmware version: 12) in Scratch and it works well.
Now, in order to use the program without USB cable, I'm trying to rewrite the same algorithm with Aseba Studio.
If I load a value in a timer with
timer.period[0] = 2000
nothing happens, the value never became 0 and I continue to see my value (2000).
What am I doing wrong?
Thank you

]]> http://aseba.wikidot.com/forum/t-12279536#post-4323922 no load of aesl files in blockly possible: no load of aesl files in blockly possible http://aseba.wikidot.com/forum/t-12279536/no-load-of-aesl-files-in-blockly-possible#post-4323922 Tue, 06 Aug 2019 20:22:23 +0000 pehu 5569390 When I store a blockly code in a aesl file - I can not reload it later.
When I check the file, then the XML coding seams to be broken - there is a token "undefined" within the file (between node und toolsPlugins token).
When I remove the "undefined" it still does not load the file.

]]> http://aseba.wikidot.com/forum/t-11766193#post-4248542 Problems with one of the wheel engine: Problems with one of the wheel engine http://aseba.wikidot.com/forum/t-11766193/problems-with-one-of-the-wheel-engine#post-4248542 Tue, 14 May 2019 08:13:26 +0000 Lerby 2475039 Hello everybody
One engine has less power than the other.
I tried to synchronize the two engines on the same speed. It worked for a slow speed. But if Thymio should roll faster, just one Wheel adjust the Spinning frequenzy.
Is there a way to repair an engine or replace it?
Lerby

]]> http://aseba.wikidot.com/forum/t-10939214#post-4221840 Not flash at the same frequency: Re: Not flash at the same frequency http://aseba.wikidot.com/forum/t-10939214/not-flash-at-the-same-frequency#post-4221840 Wed, 17 Apr 2019 14:47:38 +0000 riedo 875981 I think your robot has probbaly a hardware problem. You should return it for repair. Please fill the form at:
https://docs.google.com/forms/d/e/1FAIpQLSeQa-51ntTUaAzNh79KJZOqMPonSqeshRxhgPZI6TFNHZFzyA/viewform

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